Shipping policy
Shipping Fees
We deliver across Canada, except for the following regions: Newfoundland and Labrador, Yukon, Northwest Territories, and Nunavut.
$15.00 (+ tax) for all cushions, anywhere (in the provinces we ship to) in Canada.
Free shipping on all orders of $150.00 or more (before tax).
Our fees cover preparation, packaging, and shipping. All our products arrive ready to use, with no assembly required.
Remote areas: if your address is located in an area not served by our carriers, an additional fee may apply. We will contact you before shipping to present your options; nothing will be shipped without your approval.
P.O. Boxes: we do not deliver to P.O. boxes. If a P.O. Box address is provided or identified by the carrier, the order will be placed on hold and we will contact you to obtain a physical delivery address.
Order cancellation: we may cancel an order if the destination is outside our carriers’ service areas. Before any cancellation, we will offer you the best available alternatives.
Processing and Delivery Times
- Processing: 1 to 3 business days
- Quebec and Ontario: 1 to 4 business days
- Other provinces: 5 to 10 business days
- Peak periods (Black Friday, Cyber Monday, Boxing Day): please allow an additional 1 to 8 business days
Need your order by a specific date? Write to us; we’ll do our best to accommodate your request.
Important: Lilbee cannot be held responsible for delivery delays during the holiday season (from December 15 to January 2) or for delays related to statutory holidays.
Any questions? please contact us:
📧 info@lilbee.ca
📞 418 - 455 - 9749
If you contact us regarding an order you placed on lilbee.ca - Be sure to have your order number with you.